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From Questions to Answers: Reviewing Organizational Learning Research

Richard Ivey School of Business, University of Western Ontario, Canada, hbapuji{at}ivey.uwo.ca

Mary Crossan

Richard Ivey School of Business, University of Western Ontario, Canada, mcrossan{at}ivey.uwo.ca

Prior reviews of organizational learning (OL) have noted an exponential growth in the literature through the 1990s and have expressed concerns about the lack of empirical research. In this paper, we review the literature published during the period 1990-2002 and take stock of the state of empirical research in OL. Based on the 123 articles reviewed, we note a phenomenal growth in empirical research and the emergence of a learning perspective. We discuss key research findings pertaining to internal and external learning, and the facilitators of organizational learning. We discuss the implications of the empirical research and suggest directions for future research.

Key Words: citation search • empirical research • learning perspective • organizational learning • review

Management Learning, Vol. 35, No. 4, 397-417 (2004)
DOI: 10.1177/1350507604048270


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